PROJECT STEPS

1. TENDERING
 

Depending on the complexity of the project, our tendering process generally takes between 2-3 weeks. Ham And Mos knows how tough and time-consuming this can be, which is why our project managers are with you every step of the way, giving you constant updates. We are happy to work to tight deadlines, and pride ourselves on being swift, transparent, and efficient communicators.

2. SAMPLE ORDERS
 

Ham And Mos requires a 50% deposit to place an order, and the remaining 50% to be paid before the release of goods. Sample deliveries can take up to 12 weeks from the date your deposit has been received. Upon placing a quantity order, we will refund the difference between the sample and main price.

3. DELIVERY & INSTALLATION
 

Ham And Mos completely understands the importance and necessity of working to schedule. Our experienced team are capable of providing floor by floor fit-outs and phased deliveries - whatever the project demands. Our primary aim is for our clients to have a smooth, stress-free and untroubled experience, and we work tirelessly to make this so.

Clients can decide to use our professional team for the installation service, or provide their own team under our project managers supervision.

4. PACKAGE REMOVAL
 

Ham And Mos recognises that no client wants to deal with disposing of packaging materials, which is why we offer a package removal service on all our projects. With this service, we ensure that the rubbish is cleared off-site in an appropriate and responsible manner, and disposed of by legitimate means.

5. AFTER SALES MAINTENANCE & WARRANTY
 

With our FF&E packages, a warranty period is agreed with the client when the order is confirmed. Ham And Mos always assists our clients years after the warranty expires, providing replacements or repairing the pieces at a convenient price.